Our rating system
The team of reviewers at umbrelladetective.com
are here to help you find the perfect umbrella
company and recruitment agency for your needs.
umbrelladetective.com evaluates each
company on a specific rating system
based on a 10-star scale.
Who can rate who?
- can rate umbrella companies and recruitment agencies
on the following criteria:
- Value for Money
- Customer Service
- Take Home Pay
- Would you recommend them?
- Ease of Expense Claims
- Communication
- can rate umbrella companies on the following criteria:
- Communication
- Efficiency
- Problem Solving
- Value for Money
- Incentives Received
- can rate umbrella companies and recruitment agencies on the following criteria:
- Efficiency
- Knowledge
- Website
- Illustration
- Processing Fee
- Expenses Processing Fee
- Any Other Fee's
- Overall experience
You'll see the 10 star rating system present on every review on the site.
What the stars mean
The umbrelladetective.com rating system works as follows, with the highest possible score being 10.
| | Exceptional |
| | Excellent |
| | Very Good |
| | Good |
| | Above Average |
| | Average |
| | Needs Improving |
| | Poor |
| | Extremely Bad |
| | Avoid |
What happens once rated?
Once a rating has been submitted our sophisticated software gathers all the information that has been provided, adds up all the scores across every category and works out the average score. It's as easy as that...